Content sourced from and aligned with AUSTRAC guidance and regulatory requirements.
Scenario
Customs / Import Duty Guarantee
Cover duties/taxes for shipments; attach evidence packs and cancel easily post-clearance.
Applicant
Importer/forwarder lodging the guarantee.
Beneficiary
Customs authority or agent.
Issuer
Financial institution issuing the guarantee.
Required documents
- Shipment references (MAWB/HAWB, B/L, container IDs)
- Duties/taxes calculation or estimate
- Any authority wording/format requirements
- Go to CDD
CDD & Registration
Verify signers and entity details.
- Org profile
- Signer KYC
- CDD approval
- Open ARCgx
Create Customs Guarantee (ARCgx)
Enter shipment references and duty/tax exposure; attach docs.
- Add beneficiary authority details
- Attach commercial invoice/packing list
- Define expiry and cancelation conditions
-
Issuance & Authority Notification
Issuer delivers guarantee; authority access is granted for verification.
- Instant checks on format and values
- Authority acknowledgement (where supported)
- Applicant notified of status
-
Clearance & Cancellation
Attach clearance evidence and trigger cancellation/release.
- Upload clearance docs
- Authority confirms release
- Archive with audit trail
What you get
- Faster clearance with all references in one place
- Lower admin effort and fewer errors with standardised steps
- Clean cancellation once obligations are met